Two Factor Mobile Authentication

UltraDNS supports Two Factor Mobile Authentication (2FA) as an extra layer of security for the UltraDNS Managed Services Portal (UltraDNS Portal). This is an optional tool that you can choose to enable on your accounts at no extra expense.

Currently, there are two methods of Two Factor Authentication that users can choose to enroll their account in.

• SMS (Text) Based Two Factor Authentication.

• QR Code Based Two Factor Authentication.

Once enabled, a six-digit verification code will be required to log into your account. Once the code has been verified, you will be logged in and have full access to the UltraDNS Portal and your account.

Please note, that only one form of Two Factor Authentication can be enabled on your account at once. If you already have SMS 2FA enabled, you will need to disable it before enabling QR Code Based 2FA, and vice versa.

 

The REST API does not support Two Factor Mobile Authentication. If you try to perform any REST API calls for an account that has Two Factor Mobile Authentication enabled, an error message will be returned. To perform REST API calls, you must first disable Two Factor Mobile Authentication before continuing.